Get in touch
Our FAQ contains answers to our most commonly asked questions, however feel free to get in touch if you have any questions.
Mythical Features, 5 Palmer road, Hertford, SG14 3LH
We’re open Monday – Friday, 8 a.m. – 7:30 p.m. EST
Frequently Asked Questions
Please read our FAQ before sending us a message.
What are the delivery charges for orders from the Online Shop?
Most items are priced at £1.95 for smaller items and larger items vary.
Which payment methods are accepted in the Online Shop?
All major debit and credit cards are accepted.
How long will delivery take?
Delivery to UK addresses should take between 1 and 2 working days following posting of the item.
How secure is shopping in the Online Shop? Is my data protected?
This website is built with the technology and is considered secure and protected. All payments are handled by industry leading payment processing companies.
Do you have a refund policy?
Yes we do, please see here for our refund and return policy.
Send us an email
Please use our contact form to get in touch. We respond within the hour during the week. Messages sent during the weekend will be answered the following working day.